Service status for staff
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Essential maintenance work Saturday 11th February
There will be essential maintenance work commencing on the server Pharos on Saturday 11 February between 8.pm - 10.00pm. The server and the services operating from this, will be off-line during this maintenance period affecting access to the applications below. Maple 15, Move, MATLAB, SPSS 19 & 20, AMOS 19 & 20. Once the maintenance work is complete the server Pharos will have a new IP address. If any subsequent connection issues appear can you reboot your machines in the first instance to clear any trace of the old IP address please. IT Services apologise for the short notice but this is essential work and must be completed as soon as possible.
Last updated: Tuesday 7th February 2012 by helpdesk
Phishing Emails warning
Phishing is a type of deception designed to obtain personal information such as passwords, credit card or bank account details. You may receive an email message that appears to come from a trusted source, such as the IT Helpdesk here at St Andrews. PLEASE DO NOT RESPOND. IT Services would NEVER require passwords for accounts.
Last updated: Friday 27th May 2011 by helpdesk
Report a problem
Please report service problems to helpdesk@st-andrews.ac.uk
Last updated: Thursday 9th February 2012 @ 11:21, by finance
| Service | Status | Scheduled Maintenance | Notes |
|---|---|---|---|
| Aptos |  | - | - |
| ARTS Server | | - | - |
| Central File Store | | - | - |
| Data Warehouse | | - | Normal Service |
| Docman | | - | - |
| DSpace Repository | | Due to scheduled maintenance, the repository may be unavailable for short periods on Wednesday 8th February between 09:30 and 11:00. | - |
| E-Contracts | | - | - |
| - | - | |
| Email (Webmail) | | - | - |
| Email(Unimail) | | - | Normal Service |
| eVision | | - | - |
| Image Database | | - | - |
| Internet | | - | Normal Service |
| iSaint Student portal | | - | - |
| IT Services Classrooms | | - | - |
| Jira | | - | - |
| Kinetics | | Tuesday 7th February Due to essential maintenance on the Kx server it will be offline from 17.15pm tonight, 7th of February. All going well it will be operational again around 6 hours thereafter. | - |
| Library | | - | Normal Service |
| Mailing lists | | - | Normal Service |
| Messaging Service | | - | - |
| MMS | | - | - |
| Moodle | | - | Normal Service |
| Network | | - | - |
| Online Shop | | - | Normal Service |
| Parabilis | | - | - |
| PDMS(Professional Development) | | - | - |
| Power Outage | | - | - |
| Printing | | - | Normal Service |
| PURE | | - | Normal Service |
| Qlikview | | - | Normal Service |
| ResNet | | - | - |
| Room Bookings | | - | Normal Service |
| Saulcat | | - | Normal Service |
| Self Service | | - | Normal Service |
| Shared Drive Space | | - | - |
| SITS | | - | . |
| Telephone System | | - | Normal Service |
| TerminalFour Site Manager | | - | - |
| Unidesk | | - | Normal Service |
| University Web Server | | - | Normal Service |
| Virtual private network (VPN) | | - | - |
| Web Timetable | | - | - |
| Wireless | | - | - |