SONY Computer Support
General support site:
http://support.vaio.sony.eu/computing/vaio/index.aspx
Warranty check:
http://support.vaio.sony.eu/computing/vaio/index.aspx
Driver downloads:
http://support.sony-europe.com/
Spare Parts Specialist:
Parts supplied direct from Sony.
Support for in-warranty machines:
For in warranty machines, please contact SONY directly on their technical support line.¿Technical and Warranty Support (including spare parts): 0870 240 2408
¿
Support for out-of-warranty machines:
¿¿Recommended Service Centre:¿Sony Direct
Book collection: ¿0905 0310006 (serial number required) (premium rate call)
Costing structure:
¿Basic Fee £188.93 for collection, handl ing, Investigation and VAT¿
Middle Fee £288.51 (add 99.58 to Basic fee)¿
Top Fee £679.89 (add £483.96 to Basic fee)
Basic Fee covers:
Basic software errors and replacement of very minor components which are mostly aesthetic.
Middle Fee covers:
Replacement of optical drive, faulty keyboard or track pad and casing problems.
Top Fee covers:
Mainboard and LCD replacements and any of the above.
