You are here: University » Computer and IT Support » Help and Support » Service Desk » Manufacturer contacts and support » Apple Support

Apple Computer Support

General support site:
http://www.apple.com/support/

Warranty check:
https://selfsolve.apple.com/GetWarranty.do

Driver downloads:
Please refer to system disc for hardware drivers.

Spare Parts Specialist:
http://www.applemacparts.co.uk

http://www.thebookyard.com/

Support for in-warranty machines:

For in warranty machines, please contact APPLE directly on their technical support line.¿
AppleCare Base Warranty Telephone number : 0844 209 2220
¿

Support for out-of-warranty machines:

¿¿Recommended Service Centre:
¿Group 8¿
Unit 1
¿Fircroft Business Centre
¿Fircroft Way
¿Edenbridge
¿Kent
¿TN8 6EN

Email: info@group8.com

Website: ¿http://www.group8.com

Book collection on web: http://www.group8.com/collect-return-service.html¿ 
Book collection by tel: 0845 370 1888

Up front costs: ¿
£20 excl VAT Carriage charge with free quotation (£30 if box is required)

Example of repair costs as at March/April 2011;

    Example:
    Macbook Pro 13" (2009 model) Unibody

    Logic Board Replacement:

    £677 excl Vat (Parts only)
    £908 incl VAT and Labour

    LCD Replacement (glossy):

    £379 excl Vat (Parts only)
    £460 incl VAT and Labour