University of St Andrews

Computer and IT Support

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Opening a computer account

Please do not use this form unless you have received an acceptance email instructing you to do so.

Your acceptance email informs you of:

your username (your initials, usually followed by a number)
your Student ID number (a 9-digit number beginning with a zero or one)

You need to use this information to create your computer password.

Once you have created your password your account will be open and you will be able to access your on-line record and make your module choices.

1. Enter user name and student ID number

User name:
Student ID number:

2. Agree to terms and conditions

Your use of your computer account is governed by the conditions and policies of the University and IT Services, and by Acts of Parliament.

For further details of the conditions of use see IT Services Policies and Procedures.

Terms and conditions for the use of the University's computer and network facilities.  1. This document contains a summary of the terms and conditions for using the University's computer and network facilities (hereafter referred to as 'the facilities'.  Users are required to indicate their agreement with these terms when activating their computer account.  Any user with an activated computer account is deemed to have agreed to abide by these terms.  2. Each user is responsible for ensuring that his or her use of the facilities is in accordance with the University's regulations.  The present document is not exhaustive, and must be read in conjunction with and in the context of the University's regulations as published on the University's web-site.  3. The University expects all computer users to make responsible use of the facilities.  IT Services publishes guidelines on a range of common issues, including the responsible use of email, keeping personal disk usage to a minimum, keeping personal computers secure, publishing material on the web and maintaining secure passwords.  All users should familiarise themselves with this material.  Repeated and wilful disregard of the guidelines may be regarded as a breach of these terms and conditions.  4. Use of the facilities is governed by the law.  Users are particularly warned not to download and store copyright material (eg software, movies, music, images or text) without permission from the copyright holder; not to send abusive, defamatory or indecent emails; not to send unsolicited bulk emails; and not to attempt to obtain unauthorised access to any computer system, in the University or elsewhere.  This list of illegal activities is not exhaustive. Information on many Acts affecting the use of the facilities is given on the University's web-site.  This information is for guidance, and each user is responsible for ensuring that his or her use of the facilities is in accordance with the law.  5. Members of the University and other authorised users are given access to the facilities on condition that they use them appropriately.  Access to the facilities is controlled by authentication tokens (username and password).  Access to a user's own personal data and email is controlled by username and password.  Access to data and services is in some cases restricted according to a user's role within the University.  6. Users are given access to the facilities for purposes of study or to carry out the business of the University. Use of the facilities for personal, recreational and social purposes is not forbidden, provided it does not infringe the law or the University's regulations and does not interfere with other people's use of the facilities.  Users may not use the University's facilities for business or professional purposes not connected with and authorised by the University, or for any purpose likely to damage the reputation of the University.  7. Authority given to a user may not be extended or transferred to any other person or persons.  In particular, a user must not allow any other person (whether a member of the University or otherwise) to access the facilities by way of his or her personal username and password.  Users must not divulge their personal passwords to anyone.  8. The IT Services Network Connection policy governs the connection to the University network of any computer or other electronic device, whether owned by the University or not. Users are responsible for ensuring that any device that they connect to the network is free from viruses.  No computer attached to the network may provide services (eg web-hosting, file-sharing or file-transfer services) without the explicit permission of the Director of IT Services.  9. The University network gives users access to the Internet by way of the UK Academic Network (JANET).  Users are bound by the JANET rules governing acceptable use of the network.  10. Users who obtain software or computer equipment through the University must abide by any copyright or other conditions.  In particular suppliers may provide goods under special terms and conditions for educational use only; definitions of educational use vary from one supplier to another, and users are responsible for ensuring that they do not breach the suppliers' conditions.  11. The University makes every effort to ensure the reliability and integrity of the facilities, but cannot guarantee that the facilities will be available or working correctly at all times.  The University does not accept responsibility for inconvenience or consequential loss caused by failure of its systems or those of its suppliers; nor does the University accept responsibility for loss or damage to computer equipment, software or data that may occur as a result of the actions of its employees or failures of the its systems or network connections.  12. Those who supply the University with equipment, software and services place limits on their responsibility, and users should not expect to be compensated for damage to equipment or data, or for any losses that result from failures of systems and services supplied to or through the University.  13. Subject to the University's disciplinary procedures, the Director of IT Services may authorise: (a) the disconnection from the network of any computer that is believed to be infringing the network connection policy or impeding the work of the University; (b) the partial or complete withdrawal of the access privileges from any user who has failed to comply with the terms and conditions.  14. Subject to the University's disciplinary procedures and policies on privacy, the Director of IT Services may authorise actions necessary for the investigation of any suspected breach of University regulations or any threat to computer or network security.  Investigations may involve the impounding of computer equipment, whether or not it is owned by the University, and the accessing of data belonging to users.

Please read and accept terms and conditions:

3. Create a password

Your password:

MUST have a minimum of 8 characters
MUST include in the first 8 characters at least one numeral (0 - 9)
MUST include in the first 8 characters at least one character that is not a letter or a numeral
Should include a mixture of upper and lower case letters

If you need help choosing a password see notes on strong passwords.

Password:
Re-type password:

4. Submit form

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Contact the IT Service Desk

w: online enquiry form
e: itservicedesk@st-andrews.ac.uk
t: (01334 46) 3333

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Open Monday to Friday
Termtime: 08:45 - 18:00
Vacations: 09:00 - 18:00

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University of St Andrews

Computer and IT Support

Opening a computer account

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Contact the IT Service Desk

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