Skip navigation to content

IMAP, POP and SMTP explained

Configuring your email client to access your St Andrews email

You can configure your desktop email client to access your email using either POP or IMAP.  The differences are described below. For most situations IMAP is the recommended method.

IMAP, POP and SMTP explained

IMAP stands for Internet Message Access Protocol, which is a method of accessing electronic mail or bulletin board messages that are kept on a remote, and possibly shared, mail server. For example, email stored on an IMAP server can be manipulated from a desktop computer at home, a workstation at the office, a mobile smartphone, or a notebook computer while travelling, without the need to transfer messages or files back and forth between these computers.

  • Both your incoming mailbox (new mail) and your mail folders (messages you have read and filed) are stored on the server

  • The original messages remain on the server and copies only are downloaded to your computer

  • Messages held on the server are regularly backed up by IT Services

For most people, IMAP is the recommended way of accessing email.  The advantages are that your mail is backed up regularly and you can access your mail from more than one computer.

POP stands for Post Office Protocol. POP is designed to allow users with intermittent connections (such as dial-up) to retrieve email when connected, and then to view and manipulate the retrieved messages without needing to stay connected.

  • Email clients using POP generally connect, retrieve all new messages, store them on the user's PC, delete them from the server, and then disconnect. However most clients have an option to leave mail on the server, which may be useful if you wish access your email from different locations and different computers.

Thunderbird can be set to use POP, and is the recommended email client in the University.

You are recommended to use POP if you are using a dial-up connection because with IMAP you need to remain connected, whereas with POP you can disconnect as soon as you have downloaded your messages.  In other circumstances you are strongly recommended to use IMAP.

SMTP stands for Simple Mail Transport Protocol.  SMTP is used to handle outgoing mail from University users.  It is a relatively simple, text-based protocol, in which one or more recipients of a message are specified (and in most cases verified to exist) along with the message text and possibly other encoded objects. The message is then transferred to a remote server using a procedure of queries and responses between the client and server.

IMAP, POP and SMTP settings

Use your mail client's settings to specify whether to use POP or IMAP. Connection details for your incoming mail server are as follows: 

  • IMAP
    Server: imap.st-andrews.ac.uk
    Port: 993
    Connection security: SSL/TLS

  • POP
    Server: pop.st-andrews.ac.uk
    Port: 995
    Connection security: SSL/TLS

Connection details for your email client's outgoing mail server are as follows:

  • SMTP
    Server: mailhost.st-andrews.ac.uk
    Port: 587
    Connection security: STARTTLS

Note: In the past you had to specify the name of your particular mailserver (maila, mailb or mailc for example) but this is no longer required - simply specify imap or pop.

Quick answers

See if your question is answered in our quick answers.

Contact the IT Service Desk

w: online enquiry form
e: itservicedesk@st-andrews.ac.uk
t: (01334 46) 3333

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Open Monday to Friday
Termtime: 08:45 - 18:00
Vacations: 09:00 - 18:00

  •  

Follow us on Twitter