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Leaving the University

When you cease to be a member of staff at the University your computer account, including your mailbox and e-mail address, will be deleted.

  • Deletion happens 28 days after you leave the University. You will be notified by e-mail before the account is deleted, and if you do not reply it will be taken as confirmation that your account should be deleted.

  • If you need to keep your account open because you will be continuing to work with members of the University, in which case you will need to ask an existing member of staff to "sponsor" you as an external user.

As a student or external user you will be able to retain the same username (and e-mail address) as you had as a member of staff

  • IT Services will not keep your account open indefinitely, so you must make arrangements to transfer your data files either onto disks or to another computer account elsewhere to set up a new e-mail account elsewhere, and let your correspondents know of it.

Quick answers

See if your question is answered in our quick answers.

Contact the IT Service Desk

w: online enquiry form
e: itservicedesk@st-andrews.ac.uk
t: (01334 46) 3333

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Open Monday to Friday
Termtime: 08:45 - 18:00
Vacations: 09:00 - 18:00

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