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IT Services staff

Group by:
Michael AndersonAlistair ArmittMohammad Asadullah
Melanie AtkinsGeorge BeatonGrace Black
Andrew BraidDuncan BrannenPauline Brown
Lorraine BrownJonathan CallanGiles Christian
Jason CormieHannah CouttsGregory Cowey
Mark CoxSwithun CroweVictoria Davidson
Niels Di FolcoBrenda DobieKevin Donachie
Dean DrewStephen EvansSam Foster
Steven GonzalezChristopher GordonRichard Gordon
Moira GraingerTereza GregorovaGraham Halley
Paul HarrymanDaryl HaynesAlex Ingles
David JarrattCollette KennyGeeve Khosraviani
Michael KiplingAlistair KirkKamil Koscielniak
Krzystof KoseckiHamish LawsonRobert Leiper
Rebecca LumsdenKieran MacLeanDhani McDiarmid
Ian McDonaldIan McDougallRobert McElney
Stephen McLeodSarah MechanDavid Miller
Finlay MillerChristopher MilneJames Moonie
Michael MulreanyElizabeth NisbetGerardo Olaez
Raymond ParkinsonCaroline PeterBirgit Plietzsch
Karen PorteousJames PorterStuart Purdie
Pamela ReidNatalie RidgeMark Robinson
Sian RobinsonAmanda RossGary Russell
Gareth SaundersAnkit SawaRaymond Schiavetta
Stuart SinclairNeil SinclairLaura Suttie
June SymeKevin ThomsonMatthew Thomson
Son TruongHugh WatsonSteven Watt
June WeirPeter Woodbridge

Michael Anderson

Enterprise Applications Specialist

ma@st-andrews.ac.uk

Phone: 01334 462538

View profile

Responsible for:

1. Data Warehouse Maintenance and Development.

I work on ensuring that data from multiple sources within the University administration are brought together in a form suitable for both reporting via tools such as Access, APEX & Qlickview and for use by many other systems such as Advising, CHARM, Terminal4, etc.

2. Oracle Database Administration.

I also ensure that the many Oracle databases used by the University (whether home-grown such as the Data Warehouse and Docman or third-party such as SITS and Aptos) meet University requirements. This role concentrates mainly on speed and efficiency of operation, ensuring high-availability and backing up data.

3. Systems Development and Support.

This brings together my other two roles, using my knowledge of data and databases to design and create software for administrative units or to assist other BI developers in their work.

Systems I have been involved in creating or supporting include: 

  • Advising
  • Exam timetabling
  • Finance Reports
  • Graduation Administration
  • HEAR Reports
  • Payment Cards
  • Procurement Advisory Database
  • PURE
  • Risk Register
  • WPM
  • etc.

Alistair Armitt

Service Desk Analyst

aa@st-andrews.ac.uk

Phone: 01334 462756

Mohammad Asadullah

Project Manager (SER)

ma73@st-andrews.ac.uk

Phone: 01334 462768

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I am a qualified PRINCE2, DSDM and ITIL practitioner with specific expertise and experience of IT systems within the HE sector. Working closely with colleagues throughout the University, I provide services in the areas of business analysis, planning and management of institutional strategic programmes and projects to enhance Business and Technology processes, Environmental Health and Safety, Student and Staff experience.

I am currently working as

  • Project Manager for the IT Services - Business Transformation
  • Technical lead for the University's Environment Health and Safety projects for compliance with COSHH Regulations.

I also continue to work with colleagues to improve the services delivery and project management across the University by promoting and facilitating the integration of Agile and LEAN approaches in standard Project Management practice.  This involves liaising and influencing managers within the departmental units to adopt and embrace the Principles behind the Agile Manifesto for improvements in quality, delivery and management of IT services.

I work closely with the EHSS team, software developers and database administratiors within ITS as well as IT managers in the central administrative and academic units.

Melanie Atkins

Desktop Analyst

mjc19@st-andrews.ac.uk

Phone: 01334 461705

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I currently work in the Desktop Development team within IT services, my role is varied and diverse. My primary role this summer is project manager for the Uniprint project. I also provide 2nd line support within the desktop team.

George Beaton

Project Manager

gsb21@st-andrews.ac.uk

Phone: 01334 467278

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I am a qualified PRINCE2 practitioner with specific expertise and experience in IT systems and Business Intelligence (BI).  I am currently involved with and helping to form the BI strategy within the University of St Andrews.

Current projects include:

  • Implementing QlikView as the corporate Business Intelligence tool of choice.
  • Collaboration systems project.
  • Workflow, change management, version control and release management.

 I also have strong web development and SQL skills.

Grace Black

Telephone Operator

gb35@st-andrews.ac.uk

Phone: 01334 462032

Andrew Braid

Desktop Technician

awb@st-andrews.ac.uk

Phone: 01334 462746

Duncan Brannen

Systems & Enterprise Applications Team Leader

dbb@st-andrews.ac.uk

Phone: 01334 462778

Pauline Brown

Business Relationship Manager

prb9@st-andrews.ac.uk

Phone: 01334 464701

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We know the importance of the relationship between IT & the students, Academic Schools and Service Units as well as our suppliers/partners. I act as a liaison between the business and the IT department to facilitate and improve the effectiveness of communication. I keep clients fully informed of progress and ensure new business requirements are delivered on time and within budget. I will actively promote the work of IT Services to the wider community through a variety of communication methods. My remit is to look at our service from the customer perspective - and that our message is clear, easy to understand and helpful. Previous roles include: Support Services Manager for Angus Council (2010-2012), Conference Manager at the University of St Andrews (2005-2010) and G8 Planning Team Manager at Tayside Pollice (2004-2005). All roles have involved customer engagement, high levels of customer care and liaison and project management - delivering projects within strict deadlines. Prince 2 qualified.    

Lorraine Brown

Service Desk Manager

ldb21@st-andrews.ac.uk

Phone: 01334 462754

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Lorraine Brown IT Service Desk Manager

ldb21@st-andrews.ac.uk

Tel 01334 46275401334 462754

I am responsible for managing the IT Services front line support Service Desk and the team of seven excellent Service Desk Support Analysts, and one Supervisor.  The front line support team prides itself in delivering the best in customer service to our end user community and our efforts were recognised recently when we were the first University in the UK and Europe, to achieve a 3 star Customer Led Servcie Desk certification from the globally acclaimed Service Desk Institute.

I previously worked in industry as a First-line Support Analyst, a Second-line Support Analyst, Systems Analyst, Network Analyst and Project Manager.  I have ventured into the world of academia and returned to the first line support Service Desk in my role as manager.  I strive to bring to this role my experience and knowledge from 'behind the scenes'.  I am passionate about delivering the best in IT services and customer service, and am continually looking to shape and provide the best service experience to meet the needs of the end user.

Specialties

People management, customer service, strong organisational and interpersonal skills.

Jonathan Callan

Network Infrastructure Specialist

jrc9@st-andrews.ac.uk

Phone: 01334 462541

Giles Christian

Enterprise Applications Specialist

gnc@st-andrews.ac.uk

Phone: 01334 462592

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I currently write with varying degrees of fluency in Oracle
PL/SQL , HTML , Javascript , Unix shell script and Perl
but also have past experience of many other programming
languages.

I, with a few others, support and develop the core Student
Records System.

This consists of the SITS client/server application, the
E:Vision web component and information flows to and from
the underlying Oracle database.

The role stretches from the management of Unix processes
on the machine side up to instructing end users on the
human side.

My clients include Registry,Admissions and Finance staff.

Email : gnc@st-andrews.ac.uk

Phone : 01334 462592

Jason Cormie

Technical Architect

jc217@st-andrews.ac.uk

Phone: 01334 461709

Hannah Coutts

Business Intelligence Graduate Developer

hjc4@st-andrews.ac.uk

Phone: 01334 462762

Gregory Cowey

Applications Developer (SER)

gc46@st-andrews.ac.uk

Phone: 01334 462774

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I'm an experienced java developer, having worked previously in Airline, Investment Bank and Retail industries.

Among the bigger projects I've worked on are British Airways Online Check in and the Ecommerce site for JD Williams.

I am experienced in Java, SQL, PL/SQL, Struts MVC, Ibatis, XML

I am now working on the Paperless Decision Making project and will probably be moving onto the new Advising project.

Mark Cox

Desktop Development Team Leader

mfc@st-andrews.ac.uk

Phone: 01334 462822

Swithun Crowe

Applications Developer

cs2@st-andrews.ac.uk

Phone: 01334 462786

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photo of Swithun CroweAs developer for Research computing projects, I work closely with academics. The projects are quite varied, and involve processing textual and numeric data, images and metadata.

I use a number of programming languages daily, e.g. C, Java, Perl, PHP, Python, shell scripts. I am experienced in cross browser web development and have used many XML technologies, such as OWL, RDF, SVG, XForms, XSLT. I work with many different relational, XML and NoSQL/document databases. I use many different metdata standards, such as DC, METS, MODS, PREMIS, TEI, VRA etc., and I work preferably with open source and non-proprietary software.

Projects I am working on include:

I hold degrees in Philosophy and Information Technology, from the University of St Andrews and Herriot Watt University respectively.

Victoria Davidson

EAI MMS Developer

vad1@st-andrews.ac.uk

Phone: 01334 463273

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Part of the MMS Team

Niels Di Folco

Applications Developer

nfdf@st-andrews.ac.uk

Phone: 01334 462793

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After graduating with a BA in Infomation Management I worked for the Scottish Executive for a number of years and gained knowledge of PRINCE II, Oracle and development tools.

My role includes developing in Oracle APEX, Form, Reports, Application Server, SQL, PL, Client, AJAX, UNIX and some Oracle DBA functions when required. I also create and maintain numerous Access DBs for various departments such as Admissions, Registry, EHSS, HR and Finance.

Brenda Dobie

Desktop Operations Supervisor

bad@st-andrews.ac.uk

Phone: 01334 462534

Kevin Donachie

Associate CIO (Service Delivery)

kd50@st-andrews.ac.uk

Phone: 01334 462790

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In my current role at the University I am responsible for the Service Delivery function comprising of 27 staff who deliver Telephony Services, Service Desk, Desktop Support provision, Media Service provision and support for Research Computing.

Dean Drew

Associate Chief Information Officer (Enterprise Applications & Infrastructure)

dsd2@st-andrews.ac.uk

Phone: 01334 464020

Stephen Evans

Web & Portal Team Leader

sde1@st-andrews.ac.uk

Phone: 01334 462540

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I am responsible for the management and development of the University of St Andrews website. This includes managing the University's content management system. In addition, I support and assist all service Units and Schools with any web related matters.

My main interests are information architecture and developing solutions to enhance the ways the web is used to organise and disseminate information.

Sam Foster

Apprentice Service Desk Analyst

sf63@st-andrews.ac.uk

Phone: 01334 464722

Steven Gonzalez

Apprentice Desktop Technician

sag6@st-andrews.ac.uk

Phone: 01334 462534

Christopher Gordon

Applications Developer

cg51@st-andrews.ac.uk

Phone: 01334 462738

Richard Gordon

Web Editor

rg40@st-andrews.ac.uk

Phone: 01334 461707

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Rich Gordon joined Business Improvements in October 2010 as Website Migration Project Officer. As well as assisting with projects being undertaken by the web team, his role will predominantly involve moving school and research centre websites into the TERMINALFOUR Site Manager content management system.

He has worked in other University departments prior to BI, including the IT Services Helpdesk and most recently Development, and recently graduated from the University with a degree in Scottish History.

Outwith websites, Rich is a keen musician playing several instruments and has privately released several recordings of his own music. His other interests include local, rail and industrial history, audio engineering/technology, musical technology, fitness and cinema.

Moira Grainger

Network Infrastructure Specialist

meg@st-andrews.ac.uk

Phone: 01334 462767

Tereza Gregorova

Business Intelligence Graduate Developer

tg27@st-andrews.ac.uk

Phone: 01334 462757

Graham Halley

Desktop Computing Officer

gwh1@st-andrews.ac.uk

Phone: 01334 467277

View profile

Current role

  • IT Service Desk Supervisor
  • Operational management of IT Service Desk
  • IT Service Desk web content management
  • Mobile communications development, maintenance and support
  • Other work as required

Previous roles

  • IT technician
  • Telecoms technician
  • IT Helpdesk manager
  • User Services computing officer
  • IT trainer

Paul Harryman

Telephone System Administrator

pph@st-andrews.ac.uk

Phone: 01334 462100

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Purpose

To monitor and control the University's telecommunications facilities (system administration, operators, University telephone handsets and call information logging equipment (CILE)).

Job Description (abridged)

Duties include:

  • Managing and controlling the telephone operator functions.
  • Monitoring the telephone system using CILE and system administration terminal.
  • Ensuring that system adjustments are made to satisfy user requirements (number changes, access category changes, etc.).
  • Handling routine complaints, enquiries, fault reporting and rectification. This is to include operating standards, telephone repairs and replacements.
  • Maintaining system records including the on-line staff directories, mobile telephone contracts and pagers.
  • Correlating orders for data and telephone socket requests including customer liaison to discuss user requirements
  • Maintaining a database of equipment, hardware specifications, spare holdings, software updates, external line plant and comprehensive records
  • Compiling CILE reports and conducting ivestigations as and when required
  • Telephone exchange security
  • Assisting the Service Delivery Manager with the control and general administration and financial elements of the telephone system to include:
    • Budgetary assistance
    • Accurate call charging by rendering monthly accounts
    • Liaising with Finance to facilitate call billing
    • Distribution of call logging information to departments
    • Preparing expenditure estimates and obtaining approval
    • Ensuring that staff are kept up to date with current procedures
    • Monitoring of contractor staff
    • Ensuring all aspects of telephone billing are carried out

      Email: teloff@st-andrews.ac.uk

Tel: 01334 (46) 2100

Fax: 01334 (46) 2004


Daryl Haynes

Media Services Technician

dkh3@st-andrews.ac.uk

Phone: 01334 463674

Alex Ingles

ICT Resources Officer

ajdi@st-andrews.ac.uk

Phone: 01334 464009

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As ICT Resources Officer, I am responsible for:

  • developing and monitoring the IT Services budget
  • centralised purchasing of ICT equipment, software and services
  • centralised asset management

David Jarratt

Media Services Technician

dnj1@st-andrews.ac.uk

Phone: 01334 463674

Collette Kenny

Business Intelligence Developer

ck53@st-andrews.ac.uk

Phone: 01334 464702

Geeve Khosraviani

Applications Developer

gk17@st-andrews.ac.uk

Phone: 01334 462791

Michael Kipling

IT Systems Administrator

mjk10@st-andrews.ac.uk

Phone: 01334 464707

Alistair Kirk

Systems Specialist

amk4@st-andrews.ac.uk

Phone: 01334 462009

Kamil Koscielniak

Network & Infrastructure Technician

kk58@st-andrews.ac.uk

Phone: 01334 462743

Krzystof Kosecki

Desktop Technician

kk69@st-andrews.ac.uk

Phone: 01334 462772

Hamish Lawson

Software Engineer

hbl@st-andrews.ac.uk

Phone: 01334 463390

View profile

I'm experienced in most of areas of software development, particularly for the web.

Among the bigger projects I've worked on are Advising, Student Records and Research Expertise. I am now working on the Messaging project, which enables targeted delivery of newsfeeds and messages to a particular audience.

Robert Leiper

Business Analyst

rsl2@st-andrews.ac.uk

Phone: 01334 461719

Rebecca Lumsden

Apprentice Service Desk Analyst

ral21@st-andrews.ac.uk

Kieran MacLean

Desktop Analyst

kam58@st-andrews.ac.uk

Phone: 01334 461703

Dhani McDiarmid

Apprentice Desktop Technician

dbm6@st-andrews.ac.uk

Ian McDonald

Network Infrastructure Team Leader

iam@st-andrews.ac.uk

Phone: 01334 462779

Ian McDougall

Enterprise Applications Specialist

icm1@st-andrews.ac.uk

Phone: 01334 462388

View profile

Responsible for:

1. Data Warehouse

I am responsible for the development and maintenance of the accurate and timely flow of various data feeds from HR, the Telephone Office, IDM and Medical Sciences into the Data Warehouse. Once in the data warehouse, I ensure that this data is presented for use by a number of other systems and forms the basis for much of the University's data reporting.

2. Oracle and SQL Server Database Administrator

As a DBA, I provide support for both Oracle and SQL Server Databases, including the installation, maintenance and administration of these systems.

3. Access Control

As Access Control manager, I am responsible for the running of the University's Access Control system, supporting the system's day-to-day operation, integrating the system with new technologies, developing new tools to support current requirements as well as providing data feeds out to other systems such as the Library and Sports Centre, and providing staff and student images to other University systems. I am also responsible, through Access Control, for providing a variety of ID Card driven events such as the Library Footfall surveys and student elections.

4. HR System

I am the Systems Administrator for the HR system, ResourceLink, I am responsible for system level support and administration, data reporting issues, installation of system patches and upgrades and data copies. I also support and administer MyView, the system's web front end, WebView and the Document Storage system.

5. Sports Centre

I am the Systems Admin for Sports Centre servers, applications and SQL Server databases as well as providing the Sports Centre with a daily feed of staff and student data.

Additionally, I am a Cognos Administrator and .NET developer.

Robert McElney

Service Desk Analyst

rm@st-andrews.ac.uk

Phone: 01334 462773

Stephen McLeod

Desktop Analyst

sdm21@st-andrews.ac.uk

Phone: 01334 464703

Sarah Mechan

Research Computing Advisor

sm287@st-andrews.ac.uk

Phone: 01334 464727

View profile

Sarah is a Research Computing Advisor within the Research Computing Service

Sarahs background is geostatistical analysis and data management in a variety of research environments. She spent several years working in both the public and private sectors ensuring data integrity and consistency for numerous databases and products including GIS systems. Her most recent role was Data Manager at Teagasc (Dept. of Agriculture), Ireland where she developed an information management system to ensure the most efficient data capture and integration from multiple sources including data collection via telemetry, surveys, GIS data and imagery.

Sarah holds degrees in Biotechnology, Bioinformatics & Statistics from the University of Abertay Dundee & Trinity College Dublin respectively.

Her current role within the University of St Andrews is to advise on the use of appropriate technology, which allows research staff to achieve their research and teaching goals and to assist in the delivery of services related to the electronic publication and management of research data.

David Miller

Systems Specialist

ddm1@st-andrews.ac.uk

Phone: 01334 462537

Finlay Miller

Lean Facilitator

frgm@st-andrews.ac.uk

Phone: 01334 462784

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Responsibilities

  • Investigate and identify areas for change
  • Develop Lean skills and approaches in employees
  • Manage implementation of projects
  • Provide direction for organisational effectiveness and efficiency
  • Manage expectations surrounding organisational change
  • Resolve conflicting agendas
  • Increase team work across functional areas

Previous Projects

  • Scottish Executive DSA validation
  • PC Clinic development and advertising
  • Student Services DSA web portal
  • Student Services Loan Equipment service
  • ATR (Assistive Technology Room)
  • Saintmail
  • Procurement of site licensed assistive software

Christopher Milne

Associate CIO (Information Assurance & Governance)

cm230@st-andrews.ac.uk

Phone: 01334 464010

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Chris is Associate Chief Information Officer (Information Assurance & Governance) at the University of St Andrews. Although born in Glasgow (1972), he considers the North East of Scotland to be his home, having spent much time in Peterhead, Fraserburgh and Aberdeen. He now lives in Brought Ferry.

Chris read Librarianship and Information Studies at the Robert Gordon University (RGU), graduating with first class honours (1994), before reading for a Postgraduate Diploma in Information Analysis (1995). Following a short spell in industry as an IT trainer, Chris returned to RGU, where he was responsible for developing IT skills teaching in undergraduate and postgraduate modules.

In 1996 Chris joined the University of Abertay Dundee, where he has had rich and varied career, predominately in the field of information management (academic librarian) and latterly as the officer responsible for corporate information management (data protection, freedom of information) and risk management across the University. Chris also served as one of the 4 Depute heads of Information Services. Whilst at Abertay, he trained as a human resources manager (Graduate Member of the Chartered Institute of Personnel and Development (2004)) and as a Records Manager, MSc with distinction (2007) from Northumbria University. He has also published in the fields of information literacy (2004) and records management – advocating the use of records management information retrieval philosophies as a means of improving access to information from corporate Websites (2007) and (2010).

Chris’s has also work has involved a number of cross-institutional projects. He was project manager of a SFC funded project to implement that National Entitlement (smart) Card (NEC) across Scotland’s universities and colleges and has been a consultant on a British Council project to develop information literacy frameworks in sub-Saharan universities. In both instances Chris was involved in developing and securing the funding bids £93,000 and £250,000 respectively. More recently, Chris was the project manager for the V&A at Dundee public consultation and architectural competition –working with Dundee University, Dundee City Council, Scottish Enterprise, attracting c16,000 visitors.

In his current role at the University he is responsible developing and implementing tools and frameworks that assist the University in improving the effectiveness and resilience of its information systems and the information, data and records held by the institution. Without being reckless, Chris has a business focused view of legislation and regulation – in that it should aid institutions in their mission and development and not hinder them via obsessive compliance and the introduction of unnecessary and/or artificial barriers.  The Data Protection Act for example is a set of 8 principles of good information management – that if adopted (proportionality) will help organisations improve and become more effective. Chris is also part of the senior management team of IT Services and in that is responsible for providing leadership and direction as IT Services emerges from a period of reorganisation. He also has responsibility for policy development and implementation.

Chris is married to Jill, and enjoys a range of pursuits including hill walking, attempting to complete cryptic crosswords. He also follows Aberdeen football club.

James Moonie

Media Services Technician

jsm21@st-andrews.ac.uk

Phone: 01334 463674

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Media Services Technician, part of Media Services, which in turn is part of IT Services. Within the team of Media Services, I take responsibility for assisting lecturers and conference organizers to successfully operate existing audio/visual equipment in the lecture rooms and conference areas of the University, including setting up additional equpment as needed to make the lectures and conferences a good success. During semesters the work is mostly teaching based, while during vacation periods the work is centred around both University and external conferences. We will install whatever equipment is needed, appropriate to the needs of our clients, whether it is extra microphones, projectors, public address systems or more complex gear.  

I deal with video shooting, editing and DVD authoring of keynote lectures, events and conferences including format conversion and posting on web sites. We are directly involved in the live broadcast of graduation ceremonies as well as streaming other large scale conferences and events.  

Michael Mulreany

media Services Technician

mjm31@st-andrews.ac.uk

Phone: 01334 463674

Elizabeth Nisbet

Assistant Telephone System Administrator

en4@st-andrews.ac.uk

Phone: 01334 467221

Gerardo Olaez

Applications Developer

go4@st-andrews.ac.uk

Phone: 01334 462758

View profile

Expertise: Full life cycle of Software Systems, Java technologies, SITS/eVision development, Database design and SQL scripting.

Past Projects: Freedom of Information, Scholarships applications, Online course applications, Online Matriculation

Current role: Bespoke SITS/eVision development for Registry, Admissions, Finance, etc.  Java applications support

Current Projects: Fund Manager Module, Graduation Registration, Online Matriculation

Raymond Parkinson

Service Desk Analyst

rcp8@st-andrews.ac.uk

Phone: 01334 462045

Caroline Peter

Retired Member of Staff

cap@st-andrews.ac.uk

Birgit Plietzsch

Research Computing Team Leader

bp10@st-andrews.ac.uk

Phone: 01334 462315

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Areas of my expertise include Arts and Humanities Computing, Digital Curation and Preservation, and Research Data Management.

I am currently managing the Digital Archiving Project and the Research Data Management Project as well as the technical components of the following research projects: A Corpus of Scottish Medieval Parish Churches (AHRC, School of Art History), Late Antique Churches as evidence for the diachronic complexities of the Christianiszation of the Peloponnse (AHRC, School of Classics), and The Islamisation of Anatolia (ERC, School of History).

As Research Computing Team Leader I am also responsible for the development of the Research Computing Service.

I am a PRINCE2 registered practitioner and hold the Certificate in Online Education and Training.

I am a member of the AHRC Peer Review College and of the University of St Andrews RDM Steering Group.

Karen Porteous

Systems Administrator

kap@st-andrews.ac.uk

Phone: 01334 462769

James Porter

Service Desk Analyst

jp70@st-andrews.ac.uk

Phone: 01334 462044

Stuart Purdie

Applications Developer

sdjp@st-andrews.ac.uk

Phone: 01334 463273

Pamela Reid

Access Control Supervisor

par@st-andrews.ac.uk

Phone: 01334 462755

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Along with my colleague June Syme we are responsible for the day to day operation and maintenance of the University's Central Access Control System of which there are 417 doors with more projects planned for the next year. We are responsible for the programming of the access control system so that cards will swipe at the various areas, liaising with building contacts regarding access control needs, and for investigating all faults that occur on the system - fixing if possible or contacting the Access Control Engineer.

We also provide assistance to the Out of Hours Team regarding all access control problems that occur on the Central Access Control System.

We are closely involved with Estates regarding the installation of Disabled Automatic Doors and Access Control throughout the University - this is now an on going project.

We are also responsible for the production of ID Cards for all University staff, students and visiting scholars. The Sports Centre and all visitor cards as and when required for the various area's, all day to day administration of the card production system - acting on daily emails ie: issuing replacement cards due to loss or damage.

Responsible for the changing of Data Backup tapes from the various Admin Servers located throughout the University as and when required.

We are the Health & Safety Co-ordinators for IT Services, it is our responsiblity to keep the Health & Safety Policy up to date along with the varous procedures making sure that they are put into practice.

Natalie Ridge

Applications Developer

nar@st-andrews.ac.uk

Phone: 01334 462764

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Expertise in SITS/eVision developments, Project Management and Facilitation. 

Previous and current projects

  • Development of the Taught Postgraduate online application system (SITS IPP) and post-application management via eVision
  • Project management and design of the CHARM (Chemical Hazard and Risk Management) system and the proposed replacement CHARM 2
  • Project management and development of eVision rebranding and ongoing eVision developments
  • Project management and development of the Student Self Certificate process in SITS and eVision
  • Project Management and set up of the Accessibility management module in SITS for recording Student's special needs and information disemination via eDIf (eVision components)
  • Project Management and set up of Student Personal Details table to record student's visits to Student Services
  • Project facilitation and design of DOCMAN

Mark Robinson

Head of Change Unit

mr39@st-andrews.ac.uk

Phone: 01334 461780

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I am Head of the Lean Team.

The role of the Team is to, through application of the Lean approach, help make the University more effective and efficient. For more about Lean at the University please see www.st-andrews.ac.uk/lean/ 

Sian Robinson

Unit Administrator

sr80@st-andrews.ac.uk

Phone: 01334 462770

Amanda Ross

ICT Purchasing Officer

aer20@st-andrews.ac.uk

Phone: 01334 464728

Gary Russell

Service Desk Analyst

gr25@st-andrews.ac.uk

Phone: 01334 464721

Gareth Saunders

Web Architect

gjms1@st-andrews.ac.uk

Phone: 01334 462783

View profile

A graduate of St Andrews (1989-1993), Gareth returned to the University in May 2006 to join the then-newly established web team as Assistant Information Architect/Web Manager to work on a project to migrate the existing University websites into a new, single site managed within an enterprise content management system.

Gareth's primary interests lie in Web design, information architecture (organising information, website and page structures), HTML, CSS, jQuery (JavaScript), accessibility, usability and Agile project management.

Previous projects that Gareth has been involved in have included:

  • Redesign of the main University website.
  • Migration of the University website into a content management system (TerminalFour Site Manager).
  • Redesign of various websites including School of Divinity, Saints Sport, and ELT.
  • Reskinning various third-party Web applications, including SAULCAT.

Gareth is involved in all aspects of website management, design and redesign.

Ankit Sawa

Software Developer

as291@st-andrews.ac.uk

Phone: 01334 462771

Raymond Schiavetta

Desktop Technician

rs1@st-andrews.ac.uk

Phone: 01334 461712

Stuart Sinclair

Apprentice Media Services Technician

scs20@st-andrews.ac.uk

Phone: 01334 463674

Neil Sinclair

Assistant System Administrator

ngs1@st-andrews.ac.uk

Phone: 01334 462792

Laura Suttie

Telephone Operator

lgs3@st-andrews.ac.uk

Phone: 01334 462032

June Syme

Access Control Supervisor

jms@st-andrews.ac.uk

Phone: 01334 462532

View profile

Along with my colleague Pam Reid, we are Access Control/ID-Card Administrators.

We are responsible for the day to day operation of the University's Central Access Control System and ID-Card System.

There are 417 doors on the access control system at present with new projects planned for the coming year. We also work with Estates Building Officer regarding the installation of Disabled Automatic Doors which is now an ongoing process. We liaise with named persons within each building regarding their access control needs.

We are responsible for the programming of the access control system to allow cards to swipe at the various areas and are the first point of contact for investigating any faults that occur on the system, reported to us either by departments or the Out of Hours Team - fixing where possible and contacting access control engineers if required.

We are responsible for the production of ID-Cards for all staff, students and visitors of the University. We provide cards for various other parties i.e. Sports Centre.

We are responsible for the rotation of data backup tapes of the various admin systems.

We are also the Health & Safety Co-ordinators for IT Services.

Some of our day-to-day admin tasks involve issuing replacement cards due to loss or damage, dealing with emails regarding access to buildings or Library borrowing.

Kevin Thomson

Applications Development Team Leader

kjt@st-andrews.ac.uk

Phone: 01334 462745

Matthew Thomson

Apprentice Desktop Technician

mt68@st-andrews.ac.uk

Son Truong

Systems Specialist

svt@st-andrews.ac.uk

Phone: 01334 462373

Hugh Watson

Systems Specialist

hcw21@st-andrews.ac.uk

Phone: 01334 461704

Steven Watt

Chief Information Officer

sw71@st-andrews.ac.uk

Phone: 01334 467244

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Steve Watt is Chief Information Officer at the University of St Andrews. A native of Scotland he was born in Dundee in 1971. He currently lives north of Dundee in the county of Angus.

 

Steve was educated at the University of Abertay Dundee where he gained a Bachelor of Science degree in Building Engineering & Management, a Master of Science degree in Information Technology and later a Master of Business Administration degree. He has also attended the Advanced Management Programme at the University of Edinburgh.

 

Steve is a European Engineer, Chartered Engineer, Chartered IT Professional and a Fellow of the British Computer Society.

 

He has worked primarily in the Higher Education sector in a variety of roles which have included Network Analyst, IT Manager, Depute Head of Information Services and Chief Information Officer (CIO).

 

Steve has also worked in the private sector for Low & Bonar plc in both Europe and North America. In this role he was responsible for the co-ordination and delivery of corporate IT provision at around 52 locations which included the provisioning and management of wide area networking, telecommunications, groupware and systems management working with outsourced partners centralising the core ICT support for all sites in the UK. He has also worked as a consultant across a range of industries.

 

In his current role at the University of St Andrews he is responsible for the IT Services function comprising of around 75 staff. He is responsible for a centrally provided IT provision, information assurance & governance and business transformation.

 

He is a member of the Board of Governors of Angus College and Chair of the Higher Education IT Directors in Scotland Group.

June Weir

FOI-Copyright-Records Manager

jsw10@st-andrews.ac.uk

Phone: 01334 462776

View profile

I work in the area of information governance and assist the University in meeting the requirements of the following pieces of legislation:

  • Freedom of Information (Scotland) Act 2002
  • Data Protection Act 1998
  • Environmental Information (Scotland) Regulations 2003
  • Copyright, Designs and Patents Act 1988

The main focus of my role is receiving and processing requests for information as appropriate and providing advice and guidance to Schools and Units on records management practices.  I also have responsibility for maintaining and monitoring the University’s Publication Scheme.

In addition I administer licences to enable the University to carry out copying activities, offering advice and support as required to staff and students on copyright-related matters.

Recent previous roles include:  Performance Management Co-ordinator for NHS Fife (2007-2009); Information Governance Project Officer at the Care commision in Dundee (2005-2007); Office Manager for NHS Fife (1992-2005); Legal Secretary in private sector (1985-1992).

I have mostly worked in the public sector and all my previous roles have required a high level of organisational, people and project management skills

Peter Woodbridge

Apprentice Web Designer

pw42@st-andrews.ac.uk

Phone: 01334 464704

Contact

IT Services

Butts Wynd Building
Butts Wynd
St Andrews
Fife
KY16 9AL
Scotland, United Kingdom

Tel: +44 (1334) 462770
Fax:+44 (1334) 462759

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