Benefits Realisation for Public Sector Continuous Improvement
Scottish Public Sector Continuous Improvement Working Group
September 29th & 30th 2008
"Excellent workshop and lots of food for thought"
"Fantastic networking, sharing best practice, opportunities for cross disciplinary working and seeing other ways of working"
Presentations
- Derek Watson; Financial Managers in the Public Sector & Lean (PowerPoint, 204 KB)
- Fiona Mackay; Single Outcome Agreement (PowerPoint, 113 KB)
- Steve Yorkstone & Mark Robinson; Value Stream Mapping & Benefits (PowerPoint, 888 KB)
- Tim Washington; Engaging Staff to Deliver Benefits (PowerPoint, 1,508 KB)
Outputs
- At least 5 action points to take home for each institution represented
- Flipchart notes availiable on request
- Idea Stickies; Benefits Realisation (PowerPoint, 284 KB)
Feedback
- Written feedback (PDF, 63 KB)
- Numerical Feedback (Excel, 14 KB)
Purpose
This two day event was to enable staff in public sector organisations who are currently implementing a CI methodology to meet and develop a shared approach to Benefits Realisation for the good of their home organisations and the broader sector.
Philosophy
The Scottish Public Sector Continuous Improvement working group members have identified benefits realisation as an area for development. These organisations have significant experience in delivering a range of Continuous Improvement methodologies, and it was agreed that using a workshop approach would help pool this knowledge and experience for common benefit.
Speakers
Derek Watson is Quaestor and Factor at the University of St Andrews, essentially the financial director of this top 10 UK University. He introduced the Lean programme of activity to St Andrews. As well as this, he has experience as a senior manager in the NHS.
Tim Washington is a Director of Bourton Group, a management consultancy with over 40 years' experience in sustainable performace improvement and organisational change, with clients including HMRC and Network Rail. He has experience working with a wide range of industries, including across the public sector.
Programme
Day 1. Theme: Identifying what the sector needs to see from us | ||||
Time |
Activity |
Content |
Outcome |
Key Person |
1000 |
Refreshments available |
|
|
|
1030 |
Welcome |
Introduction & Housekeeping |
Awareness of housekeeping issues |
Steve Yorkstone/Cat Wilson |
1100 |
Speaker 1 |
What do financial managers in the public sector want to see from Lean? |
An understanding of senior management requirements from CI work |
Derek Watson |
1200 |
Workshop 1 |
|
|
|
1230 |
Lunch |
|
|
|
1330 |
Case Study 1 |
|
Carol Taylor | |
1430 |
Workshop 2 |
|
|
|
1500 |
Break |
|
|
|
1515 |
Case Study 2 |
NHS Case Study |
|
Sally Wilson |
1615 |
Workshop 3 |
|
|
|
1645 |
Feedback |
|
Completed list of key learning points from day for circulation; Personal action plan |
|
1700 |
Break |
|
|
|
| ||||
1830 |
Dinner |
Workshop Dinner |
|
|
Day 2. Theme: Creating a framework to meet those needs | ||||
0900 |
Refreshments |
|
|
|
0915 |
Case Study 3 |
Value Stream Mapping to demonstrate time savings |
|
Steve Yorkstone |
1015 |
Workshop 4 |
|
|
|
1045 |
Break |
|
|
|
1100 |
Speaker 2 |
Engaging staff to deliver benefits |
Awareness of tools and techniques to maximise benefits implementation & gain |
Tim Washington |
1230 |
Lunch |
|
|
|
1330 |
Workshop 5 |
|
|
|
1430 |
Feedback |
|
Completed list of key learning points from day for circulation; Personal action plan |
|
1500 |
Workshop Close |
|
|
|
|
|
|
|
|
1515 |
Public Sector Continuous Improvement Working Group meeting
| |||
Contact Us
The workshop was organised on behalf of the Scottish Public Sector Continuous Improvement Working Group.
If you would like further information, please telephone us on 01334 461700, or email lean.faciliators@st-andrews.ac.uk.
To find out more about what the Lean Team in St Andrews do, check out www.st-and.ac.uk/lean.
